As customers of Durham Key Options, we want to keep you updated with regards to the current evolving situation nationally around COVID-19 and the impact this may have on partners linked to the scheme.
As we continue to follow Government guidance around ways of working and social distancing in order to reduce the spread of the virus, we have to take into consideration the safety of both staff and customers.
It is due to these reasons you may see an effect in the coming weeks on allocations, numbers of properties advertised, and service provided. All partners of Durham Key Options want to provide the best customer service possible at this difficult time.
Whilst we work towards this, you may see that allocation of properties, face to face visits and offers put on hold until further notice.
We want to thank you for your understanding and as always, if you have any concerns, queries, or comments on any of the processes of the scheme in the coming weeks, you can contact using the details on the contact us page.