believe housing LLP

Local Letting Policy 1


  • Suitable two or three-bedroom flats or houses across stock held by believe housing.


  1. Properties would be let via Durham Key Options and would adhere to the Durham Key Options Policy.

  2. Properties will be let to either two friends or family members or to individuals who may not have met, but would like to share with someone.

  3. The properties will not be let to joint applicants, who are welcome to bid on other properties advertised through DKO.

  4. Applicants will be asked to engage with believe housing’s Tenancy Sustainment Team to assess, as much as possible, whether applicants who propose to share are compatible.

  5. believe housing reserves the right to refuse access to a Shared Tenancy, if they believe the tenancy is not suitable or sustainable for the applicant.

  6. No pets will be allowed as part of the Shared Tenancy Agreement.

    believe housing will gather information through a range of sources to assess applicant’s suitability for a shared tenancy.  This could include references, police checks, face-to-face interviews, engagement with support agencies and references from them (and any other sources that believe housing considers to be relevant).  believe housing will also take into account the applicant’s compatibility with the other proposed tenants and will also take into account applicant’s views on who they would like to share with. 


  • This policy will be effective from September 2018.


Local Letting Policy 2


  • All new build properties built or purchased by believe housing (or previously, County Durham Housing Group). For first lets and all subsequent lets for the first five years.


Prioritisation will be in accordance with the Durham Key Options scheme with the following additional criteria – we will:

  • Carry out a home visit (where appropriate) with the proposed tenant prior to a formal offer being made
  • Not consider any applicant with any records of ASB in the last 6 years, or any open cases of ASB being investigated at the point of offer
  • Expect that applicants will have a clear rent account, including other charges such as recharges or FTA, for 12 months leading up to the formal offer being made (the Lettings Manager, believe housing, will have final determination of any exceptional cases).


  • May 2019


  • This will be reviewed five years from the first let in 2019.

Local Lettings Policy 3


  • New build properties on the site at St Godric’s Close Newton Hall
  • 15 x 2-bed bungalows

  • 2 x 3-bed bungalows


Local Connection Criteria


  • The Framwellgate and Newton Hall area electoral division (first tier); or
  • The former district boundary of the City of Durham (second tier); or
  • County Durham (third tier)


  • Currently, resident in the local area or; has left the local area within the last 6 months and has lived for a continuous period of 12 months prior to either their date of application; or the date that they left the local area


  • Currently resident outside of the local area who supports or requires support from someone who has been resident in the local area for at least 2 years


  • In continuous full or part-time work* in the local area for at least 12 months prior to the date of application

*part-time work means a minimum of 2 full days per week

Applicants will be shortlisted (within the band) with preference given to a first-tier local connection and thereafter the date of application. Where there are no bids received from applicants who fulfil the local connection criteria within Band 1 applicants (with a local connection) within the next eligible band will be considered and so on. Where there are no bids received from applicants with a first-tier local connection, preference will then be given to those in the next tier (two); if there are still no bids we will then consider those in the third tier local connection and if there are still no bids it would then be allocated in line with the shortlisting criteria specified in the Durham Key Options Lettings Policy.


August 2021


This Local Lettings Policy will be effective for the first allocation of the new build properties